Do you need support?


If you are facing problems, technical issues or if you have further questions regarding the following issues, we can help you out:

  1. Create a new feed
    Please provide sufficient information by reading all instructions regarding the chapter: Data record structure
  2. Change the feed URL and adjust configuration settings
    Please provide sufficient information by reading all instructions regarding the chapter: Changes to the file structure
  3. Resolve any errors within the product data feeds

Please provide as detailed information as possible, so that our product data team can help you to set up a feed or to identify issues based on the delivered data.


Finally, send your support request to productdata@affili.net.